fast faq
How do you use my personal data?
We use your data exclusively to process and deliver your orders, handle secure payments, and provide premium customer support. If you’ve opted in, we also use it to send you exclusive updates and personalized offers. We only collect what is strictly necessary to provide the Aureliseé experience.
Do you sell my information to others?
No. Aureliseé does not sell your personal data for monetary compensation. We only share data with essential partners such as our secure infrastructure provider, payment processors, and fulfillment center to complete your purchase. For US residents, we provide a "Do Not Sell or Share" option regarding data used for personalized advertising.
How can I manage my cookie preferences?
To ensure a clean and secure browsing environment, we utilize a native consent framework. If you wish to change or withdraw your consent, simply clear your browser's cookies and refresh our website. This will reactivate the consent banner, allowing you to make a new selection.
Last updated: March 2026
At Aureliseé, we believe that privacy is a cornerstone of a luxury experience. This policy explains how we collect, use, and safeguard your personal data across the EU, UK, and USA.
1. Data Controller
The entity responsible for your data is:
Aureliseé
Amstelveenseweg 286 HS
1075 XX Amsterdam, Netherlands
Email: support@aurelisee.com
2. Personal Data We Collect
We collect data through your interactions with our store:
Order Information: Name, shipping/billing address, phone number, and email.
Payment Data: Processed securely by our encrypted payment partners. We do not store your full credit card details on our own servers.
Technical Data: IP address, device type, and browsing behavior collected via secure identifiers.
Communication: Any information you provide when contacting our support team.
3. Cookies & Tracking Technologies
We use cookies to enhance your experience and analyze our traffic.
Essential: Required for the cart and checkout to function securely.
Analytical & Marketing: Used to understand site performance and show relevant ads (e.g., Meta Pixel, Google Analytics, TikTok).
Control: Non-essential cookies are only placed with your explicit consent.
Managing Your Preferences: To maintain the highest security and performance standards, we utilize a native consent framework. If you wish to change or withdraw your cookie consent at any time, please clear your browser’s cookies and refresh the page. This will trigger the consent banner to reappear, allowing you to update your preferences.
4. How We Use Your Data
We process your data for the following:
Contractual Necessity: To process, fulfill, and deliver your orders.
Legal Compliance: To meet tax, accounting, and anti-fraud obligations.
Brand Improvement: To optimize our website and protect our services.
Marketing: For promotional communications and targeted advertising (subject to your consent).
5. Sharing & Disclosure
To provide our premium services, we share your data only with trusted partners:
Infrastructure Provider: Our store is hosted on a secure, globally recognized e-commerce platform that provides the technical foundation for our services.
Logistics Partners: To package and deliver your products safely to your doorstep.
Payment Processors: To ensure your transactions are handled with the highest level of encryption.
Marketing Partners: For optimized advertising (subject to your explicit consent).
Note: We do not sell your personal data for monetary gain.
6. International Transfers
As a global brand, your data may be processed on secure servers located outside the European Economic Area (EEA), including facilities in North America and the United Kingdom. These transfers are protected by strict legal safeguards (such as Standard Contractual Clauses) to ensure your privacy remains uncompromised.
7. Data Retention
We store your data only as long as necessary:
Order Records: Retained for 7 to 10 years to comply with international tax and commercial laws.
Marketing Data: Retained until you withdraw your consent.
8. Your Rights (EU & UK)
Under the GDPR, you have the right to access, rectify, delete, or restrict your data. You may also object to processing and request data portability. To exercise these rights, please contact support@aurelisee.com.
9. US Resident Rights (CCPA/CPRA)
If you are a resident of California (or states with similar laws):
Right to Know/Access: Request details on the data we collect.
Right to Opt-Out: You have the right to opt-out of the "sharing" of your data for targeted advertising.
"Do Not Sell or Share": Please visit the dedicated link in our footer to exercise this right.
10. Security & Children’s Privacy
We use industry-standard encryption to protect your data. Our services are not intended for individuals under the age of 16.
11. Contact
For any privacy-related inquiries, please reach out to: support@aurelisee.com.